If the status of your HomeAway Payments application is pending, it is likely that the payment provider is still evaluating the information you provided

If you applied for HomeAway Payments powered by VacationRentPayment, you can contact them directly at 1.866.210.6106. They are available 24 hours a day, 7 days a week to assist you. Email support is available at HomeAway@VacationRentPayment.com.

If you applied for HomeAway Payments powered by Payoneer, please contact them directly at 1.929.336.3700. Payoneer Customer Support can be reached at 1.929.336.3700. Customer Support is available 24 hours a day, 7 days a week. Email support is available by using the form: https://payoneer.custhelp.com/app/ask/l_id/1/p/2317.