Phishing is a common form of online identity theft, and it occurs when a criminal is able to capture your email password and access your on-line account. When your email account is phished, criminals are able to intercept inquiries from travelers and request reservation payments without your knowledge. Your guests can lose money and you can lose reservations.

If you receive an email that claims to come from one of our brands but looks suspicious, please forward it to our automated processing system at: For security reasons, we do not respond to emails sent to this email address.
We appreciate your participation and assistance with our efforts to operate the most secure and trusted vacation rental marketplace in the industry.

Please see below for reports of common phishing emails and texts