The Premier Partner program recognizes owners and managers who consistently deliver great traveler experiences. 

If you have 1 property
Your property needs to meet the following criteria over a 365-day period to receive a Premier Partner invite:
  • 5 or more bookings
  • 3 or more reviews from travelers
  • 85% or higher booking acceptance rate (if you have Instant Book turned on, this doesn’t apply to you)
  • 4.5 or higher average review score
  • Under 10% cancellations
If you have more than 1 property
We’ll first assess how active your properties have been over the past 365 days.  A property has to have been booked at least 5 times and received at least 3 reviews from travelers before you can join the program. 

Next, we’ll assess the traveler experience you provide with those properties. At least 51% of your eligible properties need to meet the following criteria over a 365-day period to receive a Premier Partner invite:
  • 85% or higher booking acceptance rate (if you have Instant Book turned on, this doesn’t apply to you)
  • 4.5 or higher average review score
  • Under 10% cancellations
For example: Let’s say you have 100 properties, 50 of which have gotten at least 5 bookings and 3 reviews. At least 26 (over 51%) of those 50 properties would need to meet the program criteria before you would receive an invitation to become a Premier Partner.

Your property must also have enabled online payments and online booking in order to be eligible for the Premier Partner Program. Your property will display a Premier Partner badge in search results as long as it meets all of the eligibility criteria.

Premier Partner benefits
As a Premier Partner, you qualify for the following benefits as long as your account meets the program criteria:
  • Priority customer support
  • Premier Partner badging on HomeAway websites for your qualifying properties
  • Exclusive access to become a beta tester for new tools and features
  • Free marketing opportunities through HomeAway, including the chance to be featured in emails and videos that reach millions of travelers
  • Search filter to help travelers easily find Premier Partner properties
Please note, HomeAway reviews Premier Partner eligibility once every quarter.