This process is for integrated property managers who need to update the credit card on file used for billing commissions. We bill commission to the credit card on file automatically at the beginning of every month. If the payment fails to process, it could be because your card is expired or no longer valid. Please follow these instructions on how to update. Please note you will need to contact support once your card has been updated to manually process your payment.

To edit an existing card
  1. Log in to your account.
  2. Click My Account.
  3. Click Commission settings.
  4. Select Billing Info tab.
  5. For primary payment method click Edit.
  6. Enter new valid CVV and expiration date information.
  7. Click Save.
To replace the card on file
  1. Log in to your account.
  2. Click My Account.
  3. Click Commission settings.
  4. Select Billing Info tab.
  5. Click Add a credit card
  6. Enter new valid credit card information
  7. Click Save