For ease you can contact our Sales department at 1-877-226-3657 to assist with your subscription purchase. Representatives are available Monday – Friday 8am to 6pm CST.

All HomeAway subscriptions must be paid in United States dollars. By default, all subscriptions paid for by credit card will automatically renew just prior to the renewal date.  

Accepted credit cards:
  • HomeAway.com and VacationRentals.com - PayPal, MasterCard, Visa, American Express and Discover
  • VRBO.com -  PayPal, MasterCard, Visa and American Express
Renewing your listing online
  1. Log in to your account.
  2. If you have more than one listing, select the listing you wish to renew.
  3. Click on My Account at the top right of the screen.
  4. Click Property Details.
  5. Click Renew Now.
  6. Select payment type and enter billing information.
  7. Under Payment Summary a total will display, click Next.
  8. Confirm or update payment information and billing address if necessary.
  9. Accept the Terms and Conditions.
  10. Click Place Order.

Adding a new listing online
  1. Log in to your account.
  2. Click on My Account at the top right of the screen.
  3. Select Add New Property.
  4. Select the property type and click Next.
  5. Provide property details and click Next.
  6. Enter the property location and click Next.
  7. A checklist will appear to guide you through the minimum requirements for publishing your new listing.
  8. Your listing type will default to Pay-Per-Booking.
  9. If you do not want Pay-Per-Booking and would like to purchase a subscription, click on My Account at the top right of the screen.
  10. Click Property Details.
  11. Select Choose Annual Subscription.
  12. Select your payment type and enter billing information.
  13. Click Next under Payment Summary.
  14. Confirm or update payment information and billing address if necessary.
  15.  Accept the Terms and Conditions.
  16. Click Place Order.

Paying offline by check:
  • Make the check payable to HomeAway.com, Inc.
  • Include your listing number and order number on the check.
  • Remit payment to:
HomeAway, Inc
29515 Network Place
Chicago, IL 60673-1295
  • If sending your check via FedEx, DSL, UPS or certified mail, send payment to:
JP Morgan Chase
Attn: HomeAway.com, Inc & Lockbox #29515
131 S. Dearborn, 6th Floor
Chicago, IL 60603

Please note: There are several variables that can impact the length of time it will take for your check payment to be posted. Be assured that we post all payments upon notification, but ask that you allow 7-10 days for the arrival and posting of your payment.