The steps below apply to listings that use HomeAway Payments. Listings that are not using HomeAway Payments may be refunded at your own discretion.

To edit your cancellation policy
  1. Log in to your account.
  2. If you have more than one property, click on the one you want to edit.
  3. Click Settings.
  4. Click Rental Agreement and Cancellation Policy.
  5. Click Cancellation Policy and select the policy of choice.
  6. Click Save.