Owner Help

ReservationManager

Uploading a rental agreement

To upload a rental agreement to a payment request:
1. Log into your account and navigate to the appropriate listing.
2. Click Inquiries on the left side of the page.
3. Click on the appropriate inquiry.
4. Click Book It!
5. Enter the payment information (rental amount, sales/lodging tax, damage protection,  etc) and click Next.
6. Select your payment schedule. More than one payment can be selected unless the reservation is within the next 30 days. Click Next.
7. Complete the rental agreement. Copy and paste your agreement into the text box, or attach a document. If you would like to attach a document, make sure that the agreement is saved as a PDF file and does not have any spaces in the filename. An example of a good filename for a rental agreement would be "rentalagreement.pdf"
8. Click Next.
9. Review or customize a message to your guest. Click Send and Schedule Now.
10. Confirm your scheduled payment request and click Send and Schedule Now.
 
If you continue to have difficulty with uploading your rental agreement or would like to send it separately from the payment request, you are welcome to email the rental agreement to the traveler through your personal email account.
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