Owner Help

Logging In & Getting Started

How do I reinstate an expired listing?

If your listing has been withdrawn from the site and you would like to renew, please follow these steps to make an online payment:

1. Login to your account. If you have more than one listing, navigate to the appropriate listing.
2. Click on Re-instate online under the Edit property details section.

screen shot of the edit property details page

3. Select your publication package (6 months £149; 12 months £199 plus VAT). If you are interested in a golf listing and/or an International Upgrade, please tick the relevant boxes.
4. Select your country of residence and click Continue.
5. Check that your contact details are correct and click Continue.
6. Confirm that you have read and understood our Terms & Conditions, and click Online payment.
7. You can then make your payment via our secure online payment system.
If you prefer to pay over the phone, you can call us on:
Within the UK:0845 528 0013
Outside the UK:+ 44 (0)203 514 0016
Business hours: Monday – Friday 9:00 – 17:30

We also accept pound sterling or euro cheques for the equivalent payable to HomeAway UK Ltd. You can mail them to us at the following address:

Owners Direct  - HomeAway UK Ltd
25th Floor Portland House
Bressenden Place
London, UK
SW1E 5BH

Please note that you will not need to rebuild your listing as we have the details and photos archived. If your listing has not been on our site for some time you should check over the information and make updates if necessary.

Additional Resources
How do I edit my listing?


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