Owner Help

Logging In & Getting Started

Why is my listing pending /not published?

In general, a listing is published on HomeAway.com when the minimum content requirements are met and payment has been applied to the listing. The listing is then reviewed by customer support to ensure that it meets our quality and security standards. The reviews process is typically completed within 2 – 3 days. A confirmation email is sent when the listing is published.
 
To review the existing content of your listing, log into your account and click Edit Listing

Minimum content requirements:

Location
* Vacation rental address
* Advertising region
 
Description
* Headline
* Description
 
Contacts
* Email
* Phone number
 
Photos
* Upload at least one photo
 
Amenities
* Property type
* The maximum number of people that can sleep at the rental
 
Rates
* One line of rate information
* Currency
* Rate summary
* Dates available
 
Additional resources
* How do I pay for my listing?
How do I edit my listing?
* Video tutorial: Creating a listing


Helpful (69)

Use of this Web site constitutes acceptance of the HomeAway Terms and Conditions  & Privacy Policy.

© Copyright 2006-Present HomeAway.com, Inc. All rights reserved.