Owner Help

Logging In & Getting Started

Forgotten username or password

If you have forgotten your username or password to log onto your Owners Direct account, you can reset your password by clicking here or by following the instructions below:

1. Visit the home page, www.ownersdirect.co.uk
2. Click Owner login.
3. Click Forgotten your username/password?

screen shot of the forgot password link
4. Enter the primary email address registered on your Owners Direct account and click Submit.

You will be sent an email with a link to reset your password. Please note this link will expire after 24 hours. If you need to request another password reset email repeat the above steps.

If you continue to have problems logging in please contact our Customer Service Team on +44 (0)208 827 1998. Our normal opening hours are: Monday to Thursday 08:00 - 19:00, Friday 08:00 - 18:00 and Saturday 09:30 - 17:00.

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