To decline a reservation request please follow the steps below:
1. From your owner account, click Inquiries on the left side of the page.
2. If not already showing, click the Reservation Requests tab.
3. Click View Request for the reservation request that you have not yet responded to.
4. From the reservation request, click Decline Request to decline the booking and payment. The traveler will receive an email notification of your selection.
5. Select the reason for the decline and click Next.
6. In the Decline Reservation screen, type in any additional text needed and click Send.