Review Guidelines Eligibility Guidelines To review a property, the traveler must meet the following requirements: - The traveler reviewing a property must be able to provide evidence of stay at such property, which must be the property displayed on the listing of the property being reviewed. - The traveler must validate his or her identity or email as requested when submitting the review. - A review may be written by any member of the rental party. - Only one member of the rental party for any one stay at a property may write a review. - A traveler may contact Customer Support if he/she wishes to update or remove their review. Please note: We are not able to make these changes (such as editing words or changing the star rating) on a traveler’s behalf. - The traveler must be at least 18 years of age. - An owner may not review his/her own property. - A review must be submitted within one year of the date of stay. Content - The Review must meet the HomeAway Content Guidelines. We investigate reported abuse and remove reviews or responses that we find are in violation of our guidelines. |