Here are the payment states you can see in ReservationManager: Scheduled - Payment request is scheduled to be sent on a date, but not sent yet Sent - Payment request email has been sent (7 days prior to due date) Overdue - Payment due date is past and the payment has not been paid online, marked as paid, or canceled. Complete (Paid) - Payment has been paid online Refunded - Payment has been fully or partially refunded Canceled - Payment was canceled Failed - Payment was not able to be completed due to wrong credit card number, wrong expiration date, NSF, etc. Error - Payment is in error state |